FAQ

QUESTIONS & ANSWERS

Frequently Asked Questions

Everything you need to know about PawSmile.

How do I use PawSmile? +
Slide one pre-moistened wipe over your finger and gently wipe your pet’s teeth and along the gumline. Dispose of the wipe after use. No toothbrush, toothpaste or rinsing needed.
Is PawSmile suitable for dogs and cats? +
Yes. PawSmile finger wipes are designed for routine dental care for both dogs and cats. Always use them gently and stop use if your pet shows irritation or discomfort.
How many wipes are included? +
Each tub contains 50 pre-moistened, ready-to-use finger wipes.
Can PawSmile help with bad breath? +
PawSmile is designed to support regular at-home dental care and help keep your pet’s mouth feeling fresher. Persistent or severe bad breath can sometimes indicate a dental issue, so speak with a veterinarian if you are concerned.
Do I need a toothbrush or toothpaste? +
No. PawSmile wipes are ready to use straight from the tub. Simply slide one over your finger, wipe gently and dispose of it after use.
How long does delivery take? +
Orders are usually processed within 1–3 business days. Delivery generally takes approximately 8–16 business days. Tracking information is sent once your order has shipped.
Can I track my order? +
Yes. Once your order has shipped, you will receive tracking information by email so you can follow your delivery.
What if I have a problem with my order? +
Contact our support team with your order number and we’ll help you with the next steps as quickly as possible.